Miami, Florida · Working nationwide

Turning complex operations into clear, scalable systems.

I’m Juliana Araque, a workforce transformation and enterprise systems leader who brings people, technology, and operations together.

Enterprise systemsWorkforce transformationProgram leadershipData & operations
15,000+frontline employees supported
30+labor agreements translated into system logic
5operational business lines connected

Calm leadership for complicated work.

I specialize in the work between the lines: translating policy, labor rules, and frontline realities into systems that people can trust and use.

With a foundation in international business, analytics, aviation, and logistics, I pair rigorous problem-solving with a deeply human approach to change. I’m at my best when the stakes are high, the details matter, and many teams need to move forward together.

Where systems thinking meets the real world.

A few chapters that shaped how I lead: close to the operation, fluent in the data, and focused on making complex systems work for the people inside them.

01Current · Nationwide

Workforce Management Lead, U.S.

Swissport

Leading the governance and configuration of Dayforce Time & Attendance for 15,000+ frontline employees across five aviation business lines.

I translate 30+ collective bargaining agreements and local labor rules into reliable pay logic—aligning Payroll, Legal, technology teams, station leaders, and C-suite sponsors around one scalable system.

DayforceSystems governanceChange leadership
02Operational intelligence

Data Analyst & Operations Manager

Swissport

Built executive KPI scorecards spanning ground handling, fueling, cargo, fleet, safety, and training across the U.S. network.

I paired operational context with trend analysis to surface station bottlenecks before service levels slipped, giving leaders a clearer path from data to corrective action.

TableauSQLAdvanced Excel
03Global logistics

Imports Manager

Seafair USA

Led a team of seven through end-to-end ocean and air import operations, customs compliance, and time-sensitive customer commitments.

I used analytics to identify compliance risk, container dwell time, and port congestion—then turned those insights into stronger workflows, vendor decisions, and team performance.

Team leadershipSupply chainProcess design
Let’s connect

Have a complex challenge worth solving?

JulianaAraqueS@gmail.com